Does Roots CA offer free or discounted shipping?
Roots CA does offer free standard ground shipping, but only on orders that meet a specified purchase minimum which could varies by country. If your order doesn't qualify for free shipping, they still provide discounted flat rate shipping fees in many regions. Joining their loyalty program can help you qualify for free shipping more often. During major holidays or sales events, Roots CA will sometimes offer promotional free standard shipping with no minimums required, so keep an eye out for those rare offers. Expedited shipping does cost extra.
What is Roots CA's return policy?
At Roots CA, most regular priced goods can be returned or exchanged within 30 days of purchase by mail or in stores for a full refund. Follow the instructions on the packing slip to return eligible items. Once received, refunds are processed back to the original payment method. Exchanges are gladly handled concurrently for convenience. Exceptions are customized and final sale (items,products,goods)) - always check your receipt. Returns are designed to be simple and hassle-free.
Does Roots CA have a loyalty program for earning rewards?
Roots CA offers a loyalty program that allows you to earn rewards points with qualified purchases, which can later be redeemed for Promo Code, free items, and other perks. You have to sign up for their free rewards program membership to start earning and redeeming points. Make sure to check the full terms on Roots CA's website, as points do expire after a certain time period of account inactivity. The program lets loyal customers maximize future savings.
Does Roots CA offer weekend or holiday Coupon and Promo Code?
Roots CA does provide seasonal weekend and holiday discounts quite frequently. You can expect to see sitewide sales for peak days like Black Friday, Cyber Monday, and Christmas with savings up to 20% or more. Holiday category sales are popular too - think jewelry for Valentine's Day. Sign up for Roots CA email alerts so you never miss a holiday or weekend Coupon opportunity again!
How can I check the status of my Roots CA order and delivery?
Roots CA offers convenient order tracking online and on their mobile app. Log into your account and select Order History, or use Guest Order Tracking by ID. The app lets you track your orders via My Orders. You'll see real-time status updates like Processing, Shipped, Out for Delivery along with carrier details. Delivery ETAs are also visible, so you know when your order will arrive at each step.
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