How do I use a Fair Harbor Coupon or Promo Code at checkout?
When shopping online, add everything you want to purchase to your cart, then proceed to checkout. Look for the text box labeled "Coupon " or "Promo Code " and type or paste in your coupon code. Verify the purchase meets any requirements, then click "Apply." For printable coupons, take the printed page with barcode to any Fair Harbor store and the cashier will scan it during checkout to add the savings.
Does Fair Harbor price match competitors if I find a lower price?
Fair Harbor will price match select competitors' offers if you find the same product advertised at a lower price elsewhere. To request a price match, contact their customer service team before completing your purchase and provide proof of the competitor's lower pricing. Keep in mind that Fair Harbor excludes clearance, liquidated, bundled, or out-of-stock items from price matching. There are also restrictions on which competitor retailers they'll match. Review their latest price match policy terms on Fair Harbor's website for full details.
How can I check the status of my Fair Harbor order and delivery?
Fair Harbor offers convenient order tracking online and on their mobile app. Log into your account and select Order History, or use Guest Order Tracking by ID. The app lets you track your orders via My Orders. You'll see real-time status updates like Processing, Shipped, Out for Delivery along with carrier details. Delivery ETAs are also visible, so you know when your order will arrive at each step.
Can I get a refund if Fair Harbor lowers the price after I purchase?
Fair Harbor cannot guarantee refunds if the price drops on an item you already purchased. However, you can ask their customer service team to refund the difference if the price drop occurs shortly after purchase. Make sure to check Fair Harbor's current price adjustment policy within their allowable time period to understand if you're eligible for the refund before submitting a request. Overall, approval is on a case-by-case basis.
Who can I contact for help for Fair Harbor orders, Coupon, or returns?
If you need any help with an existing Fair Harbor order, using a Coupon, making a return, or have general questions, your best choice is their customer service team. Agents can be reached by calling or using the website's live chat feature during extended hours daily. Fair Harbor's online Help Center also offers self-service assistance.
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