Does Mulefactory offer free or discounted shipping?
Mulefactory does offer free standard ground shipping, but only on orders that meet a specified purchase minimum which could varies by country. If your order doesn't qualify for free shipping, they still provide discounted flat rate shipping fees in many regions. Joining their loyalty program can help you qualify for free shipping more often. During major holidays or sales events, Mulefactory will sometimes offer promotional free standard shipping with no minimums required, so keep an eye out for those rare offers. Expedited shipping does cost extra.
What are the best ways to get free shipping when shopping at Mulefactory?
Be sure to sign up Mulefactory's loyalty rewards program, as members often qualify for free standard shipping at lower minimums than non-members. Another choice is to choose store pickup when available to avoid delivery costs altogether. When shopping during major promotional events like Cyber Monday and Free Shipping Day, your order will likely qualify for free delivery too. You can also look for Mulefactory Coupon offering promotional free shipping without a minimum purchase requirement. Getting the Mulefactory credit card could provide a free shipping perk as well.
What is Mulefactory's return policy?
At Mulefactory, most products can be returned or exchanged within 10 days of the buying date for a full refund by mail or at a store location. Properly pack the return with the included return form or prepaid label. Once received, refunds are processed back to the original payment method - exchanges are gladly processed simultaneously for convenience. Exceptions are final sale, Coupon or customized merchandise, which cannot be returned. Just check your receipt to confirm return eligibility.
Does Mulefactory offer weekend or holiday Coupon and Promo Code?
In addition to general sales, Mulefactory offers holiday and weekend-specific promotional discounts around peak shopping days. Major sitewide sales happen frequently around Christmas, Back-to-School, Black Friday and Cyber Monday. Category-based Coupon also apply automatically for relevant holidays. Sign up for their emails to receive advance notice about upcoming holiday and weekend savings opportunities.
Who can I contact for help for Mulefactory orders, Coupon, or returns?
For questions about Mulefactory orders, Coupon, returns, or any assistance needed, you can easily contact their 24/7 customer service department or via live chat through their website and app. You'll be able to access to a knowledgeable agent daily, aside from major holidays. Their Help Center also provides useful self-help suggestions.
Verified
