Does MSR offer free or discounted shipping?
MSR provides free shipping on all orders over a certain minimum amount, but this threshold can vary depending on where you live. If your purchase falls under the minimum, they offer affordable flat rate standard shipping instead. MSR also frequently has holiday Coupon for free shipping with no minimum order value. Just keep in mind expedited shipping options have an added fee. The good news is most of the time, you'll never pay for return shipping back to MSR if you need to exchange or send an item back.
How do I use a MSR Coupon or Promo Code at checkout?
When shopping online at MSR, first place your desired items in your cart. On the checkout page, you'll see a text box labeled "Enter Coupon", "Promo Code", or something similar. Copy and paste or manually enter your Coupon into this box, then click "Apply." The discount will appear below and be applied to your total. Make sure your purchase meets any requirements and that you haven't already applied a Promo Code. For in-store purchases, provide the coupon code or scan the barcode on your printed Discount Code when prompted during checkout.
Does MSR price match competitors if I find a lower price?
MSR does offer price matching, but only with select major competitor retailers under certain conditions. To request a price match, you'll need to contact MSR before making your purchase and provide the competitor's verifiable advertised lower price on an identical in-stock item. Excluded categories like clearance merchandise, bundled pricing, and marketplace sellers are not eligible. Make sure to review all current price match policy requirement on their website before submitting a request.
What payment methods does MSR accept?
MSR accepts all major credit cards from providers like Visa, Mastercard, Discover and American Express for seamless online and in-store purchasing. For faster checkout, they offer Apple Pay, Google Pay, and PayPal online. In-store contactless payment works on compatible mobile devices. They also allow shoppers to pay with physical gift cards or eGift cards. Some international locations may accept localized payment methods.
Who can I contact for help for MSR orders, Coupon, or returns?
If you need any help with an existing MSR order, using a Coupon, making a return, or have general questions, your best direction is their customer service team. Agents can be reached by calling or using the website's live chat feature during extended hours daily. MSR's online Help Center also offers self-service assistance.
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