What is Julep's return policy?
Julep allows returns or exchanges on most items within 15 days by mail or at a store. Carefully pack the return with the provided label or form. Refunds will be released to the original payment once the return is obtained; exchanges can be processed at the same time. Final sale, personalized, or customized items are ineligible for returns. Double check your receipt, as some items have shorter return windows. Julep aims to make returns seamless when possible.
Does Julep have a loyalty program for earning rewards?
Yes, Julep does have a loyalty rewards program you can join to start earning points with each eligible purchase. Redeem accumulated points for Coupon, gift cards, and other discounts on future Julep orders. Sign up is free online or through their mobile app. Points expire after a period of inactivity though, so make sure to review the loyalty program's full terms and conditions on the Julep website prior to joining.
How long does Julep take to deliver orders?
It's tough to give a single standard estimate for all of India, as delivery times vary greatly by location - densely populated areas generally receive faster deliveries than rural villages, for example. The type of item ordered also affects - large appliances or furniture may take longer than compact items. For the most precise timeframe, we (advise,suggest,recommend)) contacting Julep directly with your specific delivery destination and order details. They can factor in variables like stock availability, order processing time, shipping distances, carrier schedules and provide precise time approximation for your purchase. With many possible factors involved, getting delivery specifics directly from Julep is best.
Does Julep offer weekend or holiday Coupon and Promo Code?
In addition to general sales, Julep offers holiday and weekend-specific promotional discounts around peak shopping days. Major sitewide sales happen frequently around Christmas, Back-to-School, Black Friday and Cyber Monday. Category-based Coupon also apply automatically for relevant holidays. Sign up for their emails to receive advance notice about upcoming holiday and weekend savings opportunities.
How can I check the status of my Julep order and delivery?
You can check your Julep order and delivery status in real time through your online account under Order History or the mobile app in My Orders. Enter your order ID if you don't have an account for Guest Order Tracking. Status like Payment Complete, Shipping Soon, Out for Delivery, and Delivered will show along with the carrier name. Estimated delivery dates are also visible so you know when your order will arrive.
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