Does Joyus offer free or discounted shipping?
Joyus provides free shipping on all orders over a certain minimum amount, but this threshold can vary depending on where you live. If your purchase falls under the minimum, they offer affordable flat rate standard shipping instead. Joyus also frequently has holiday Coupon for free shipping with no minimum order value. Just keep in mind expedited shipping options have an added fee. The good news is most of the time, you'll never pay for return shipping back to Joyus if you need to exchange or send an item back.
Does Joyus price match competitors if I find a lower price?
Joyus will price match select competitors' offers if you find the same product advertised at a lower price elsewhere. To request a price match, contact their customer service team before completing your purchase and provide proof of the competitor's lower pricing. Keep in mind that Joyus excludes clearance, liquidated, bundled, or out-of-stock items from price matching. There are also restrictions on which competitor retailers they'll match. Review their latest price match policy terms on Joyus's website for full details.
How long does Joyus take to deliver orders?
As a large and diverse country, delivery times within India can range quite a bit. Tightly populated urban areas typically receive faster delivery than rural or remote regions. The specific product ordered also affects speed - tiny items may ship faster than large, bulky ones. A rough estimate of standard delivery would take 1-2 weeks from purchase date to delivery. Expedited shipping or ordering readily obtainable in-stock items can shorten this window. I'd advise connecting with Joyus's customer service to get a more precise delivery estimate based on your specific order and delivery location.
Is there a Joyus mobile app or an exclusive mobile Coupon?
There is a Joyus shopping app available that offers useful account management features. The app also provides exclusive mobile Coupon and special Promo Code you can't get on the website. Make sure to enable push notifications to receive alerts when new mobile coupons become available. The app enables easy Joyus access on your phone.
Can I get a refund if Joyus lowers the price after I purchase?
Joyus does not offer automatic refunds if an item's price is lowered after you purchase it. However, you can contact their customer service team after your purchase and request a price adjustment refund. If the price drop occurs shortly after your purchase and your item is still within the return period, Joyus will most likely approve a refund for the difference. Make sure to check their official price adjustment policy online or with a service agent for specific terms.
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