What is Julep's return policy?
Julep allows returns or exchanges on most items within 15 days by mail or at a store. Properly pack the return with the provided label or form. Refunds will be released to the original payment once the return is accepted; exchanges can be processed at the same time. Final sale, personalized, or customized items are ineligible for returns. Double check your receipt, as some items have shorter return windows. Julep aims to make returns seamless when possible.
Does Julep have a loyalty program for earning rewards?
Yes, Julep does have a loyalty rewards program you can join to start earning points with each eligible purchase. Redeem accumulated points for Coupon, gift cards, and other discounts on future Julep orders. Sign up is free online or through their mobile app. Points expire after a period of inactivity though, so make sure to review the loyalty program's full terms and conditions on the Julep website prior to joining.
How long does Julep take to deliver orders?
It's difficult to give a single standard estimate for all of India, as delivery times vary greatly by location - densely populated cities generally receive faster deliveries than rural villages, for example. The type of item ordered also matters - large appliances or furniture may take longer than compact items. For the most accurate timeframe, we (advise,suggest,recommend)) contacting Julep directly with your specific delivery destination and order information. They can factor in variables like stock availability, order processing time, shipping distances, carrier schedules and provide precise time estimates for your purchase. With many possible factors involved, getting delivery specifics directly from Julep is best.
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