Does Joissu price match competitors if I find a lower price?
Joissu does offer price matching if you find an identical product available from a qualifying competitor at a lower price. To request a price match, you may contact Joissu customer service online or by phone and provide proof of the competitor's pricing. Keep in mind exclusions like clearance items, bundled offers, out-of-stock merchandise, and marketplace sellers. Price matching is at the discretion of Joissu representatives. It's a good idea to check their latest price match policy guidelines on the website before submitting a request.
How long does Joissu take to deliver orders?
As a large and diverse country, delivery times within India can range quite a bit. Densely populated urban areas generally receive faster delivery than rural or remote regions. The specific thing ordered also affects speed - tiny items may ship faster than large, bulky ones. A rough estimate of standard delivery would take 1-2 weeks from purchase date to delivery. Expedited shipping or ordering readily obtainable in-stock items can shorten this window. I'd recommend connecting with Joissu's customer service to get a more exact delivery estimate based on your specific order and delivery location.
How can I check the status of my Joissu order and delivery?
You can check the up-to-the-minute status of your Joissu order and shipping details by using the online Order Tracking tool under your account. Enter your order ID if you don't have an account. The mobile app also provides status under My Orders for convenience on the go. Updates like Order Received, Shipping Soon, Out for Delivery, and Delivered will be displayed along with carrier information. Delivery date estimates are also provided throughout the shipping process.
Can I get a refund if Joissu lowers the price after I purchase?
Unfortunately Joissu does not guarantee refunds if the price of an item drops after your purchase. However, within a certain time period, usually 14 or 30 days, you can contact their customer service and request a price adjustment to get refunded the difference. Likelihood of approval depends on their current price adjustment policy. Check Joissu's website or with a sales agent to confirm eligibility and the specific policy terms at the time of your price drop notice.
Who can I contact for help for Joissu orders, Coupon, or returns?
For questions about Joissu orders, Coupon, returns, or any assistance needed, you can easily contact their 24/7 customer service department or via live chat through their website and app. You'll be able to talk to a knowledgeable agent daily, but for major holidays. Their Help Center also provides useful self-help suggestions.
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