What are the best ways to get free shipping when shopping at Johnston & Murphy?
One of the easiest ways is to shop on days Johnston & Murphy offers sitewater free shipping like Cyber Monday and Free Shipping Day, where no order minimum is asked. Just avoiding expedited shipping can allow you to meet the minimums for free standard delivery too. Joining their loyalty program helps unleash free shipping at lower order values. You may also find online Coupon and Promo Code for free shipping to use at checkout year-round. Picking up at the store allows you to skip shipping costs entirely if that's an option near you.
Does Johnston & Murphy price match competitors if I find a lower price?
Johnston & Murphy does have an advertised price match guarantee, but it comes with a number of conditions and exclusions. They will only match verifiable lower prices from approved national competitors on identical in-stock merchandise. Clearance, bundled offers, special promotions, and marketplace listings are excluded. Make sure to thoroughly review the full terms of their price match policy on their website before submitting a request.
How can I check the status of my Johnston & Murphy order and delivery?
You can check your Johnston & Murphy order and delivery status in real time through your online account under Order History or the mobile app in My Orders. Enter your order ID if you don't have an account for Guest Order Tracking. Status like Payment Complete, Shipping Soon, Out for Delivery, and Delivered will appear along with the carrier name. Estimated delivery time are also visible so you know when your order will arrive.
Can I get a refund if Johnston & Murphy lowers the price after I purchase?
Johnston & Murphy cannot guarantee refunds if the price drops on an item you already purchased. However, you can ask their customer service team to refund the difference if the price decrease occurs shortly after purchase. Make sure to check Johnston & Murphy's current price adjustment policy within their allowable time period to understand if you're eligible for the refund before submitting a request. Overall, approval is on a case-by-case basis.
Who can I contact for help for Johnston & Murphy orders, Coupon, or returns?
The best way to get assistance for Johnston & Murphy orders, Coupon, returns, or any other questions is to touch their customer support team. You can reach an agent by phone or through live chat on their website and mobile app during extended hours 7 days a week. Their online Help Center also provides answers for many frequently asked questions.
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