What is Groove Monkee's return policy?
At Groove Monkee, most products can be returned or exchanged within 10 days of the shopping date for a full refund by mail or at a store location. Securely pack the return with the included return form or prepaid label. Once received, refunds are processed back to the original payment method - exchanges are gladly processed simultaneously for convenience. Exceptions are final sale, Coupon or customized merchandise, which cannot be returned. Just check your receipt to confirm return eligibility.
How long does Groove Monkee take to deliver orders?
As a large and diverse country, delivery times within India can range quite a bit. Densely populated urban areas typically receive faster delivery than rural or remote regions. The specific item ordered also affects speed - smaller items may ship faster than large, bulky ones. A rough estimate of standard delivery would take 1-2 weeks from purchase date to delivery. Expedited shipping or ordering readily obtainable in-stock items can shorten this window. I'd recommend connecting with Groove Monkee's customer service to get a more exact delivery estimate based on your specific order and delivery location.
Does Groove Monkee offer weekend or holiday Coupon and Promo Code?
Groove Monkee does provide seasonal weekend and holiday discounts quite frequently. You can expect to see sitewide sales for peak days like Black Friday, Cyber Monday, and Christmas with savings up to 20% or more. Holiday category sales are popular too - think jewelry for Valentine's Day. Sign up for Groove Monkee email alerts so you never miss a holiday or weekend Coupon opportunity again!
How can I check the status of my Groove Monkee order and delivery?
Groove Monkee offers convenient order tracking online and on their mobile app. Log into your account and select Order History, or use Guest Order Tracking by ID. The app lets you track your orders via My Orders. You'll see real-time status updates like Processing, Shipped, Out for Delivery along with carrier details. Delivery ETAs are also checkable, so you know when your order will arrive at each step.
Who can I contact for help for Groove Monkee orders, Coupon, or returns?
If you need any help with an existing Groove Monkee order, using a Coupon, making a return, or have general questions, your best choice is their customer service team. Agents can be reached by calling or using the website's live chat feature during extended hours daily. Groove Monkee's online Help Center also offers self-service help.
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