Does Charles Wilson offer free or discounted shipping?
On orders that meet the minimum purchase requirement, Charles Wilson ships for free using standard delivery times. This amount varies by country. If the minimum for free shipping isn't met, they offer discounted flat rates. Joining their membership can help qualify for free shipping more often. Limited time sitewide free shipping promotions with no minimums also occur, usually around peak holidays. But expedited shipping does come with a fee. One perk is that Charles Wilson provides free return shipping, so exchanging items is very simple.
Does Charles Wilson price match competitors if I find a lower price?
While Charles Wilson will price match some competitors' lower prices, they do have a number of exclusions and restrictions. Price matching is limited to select major competitor retailers and applies only to identical in-stock merchandise. Clearance, liquidated, bundled, or marketplace items do not qualify. To request a price match, you need to contact Charles Wilson directly and provide proof of the competitor's pricing before purchasing. Review their latest price match policy details and terms on the Charles Wilson website.
What payment methods does Charles Wilson accept?
Charles Wilson accepts all major credit and debit cards from providers like Visa, Mastercard, American Express, and Discover. They also accept PayPal, Apple Pay, and Google Pay for seamless digital payments. In-store purchases can be made via contactless payment options on compatible mobile devices. Charles Wilson also allows shoppers to pay by gift card, either physical or eGift cards. Other payment methods may be available depending on your location, like Affirm monthly financing plans. Make sure your billing address matches the card used.
How can I check the status of my Charles Wilson order and delivery?
You can check the up-to-the-minute status of your Charles Wilson order and shipping information by using the online Order Tracking tool under your account. Enter your order ID if you don't have an account. The mobile app also provides status under My Orders for convenience on the go. Updates like Order Received, Shipping Soon, Out for Delivery, and Delivered will be displayed along with carrier information. Delivery date estimates are also provided throughout the shipping process.
Can I get a refund if Charles Wilson lowers the price after I purchase?
Unfortunately Charles Wilson does not guarantee refunds if the price of an item drops after your purchase. However, within a certain time period, usually 14 or 30 days, you can contact their customer service and request a price adjustment to get refunded the difference. Likelihood of approval depends on their current price adjustment policy. Check Charles Wilson's website or with a sales agent to confirm eligibility and the specific policy terms at the time of your price drop notice.
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