What is The Cotswold Company's return policy?
The Cotswold Company allows returns or exchanges on most items within 15 days by mail or at a store. Carefully pack the return with the provided label or form. Refunds will be issued to the original payment once the return is accepted; exchanges can be processed at the same time. Final sale, personalized, or customized items are ineligible for returns. Double check your receipt, as some items have shorter return windows. The Cotswold Company aims to make returns seamless when possible.
How long does The Cotswold Company take to deliver orders?
There is no one-size-fits-all answer when it comes to delivery times across all of India - many factors come into play. The types of products being ordered, the region or city where delivery is needed, the fulfillment and shipping methods offered by The Cotswold Company and current order volumes can all impact speed. To get the best delivery estimate for your specific order from The Cotswold Company, we recommend providing them with your total order details and intended shipping address. They should be able to look at their current inventory, logistics, and operations to give you the most right timeframe based on your purchase specifics.
Does The Cotswold Company offer weekend or holiday Coupon and Promo Code?
In addition to general sales, The Cotswold Company offers holiday and weekend-specific promotional discounts around peak shopping days. Major sitewide sales happen frequently around Christmas, Back-to-School, Black Friday and Cyber Monday. Category-based Coupon also apply automatically for relevant holidays. Sign up for their emails to receive advance notice about upcoming holiday and weekend savings opportunities.
Can I get a refund if The Cotswold Company lowers the price after I purchase?
Unfortunately The Cotswold Company does not guarantee refunds if the price of an item drops after your purchase. However, within a certain time period, usually 14 or 30 days, you can contact their customer service and request a price adjustment to get refunded the difference. Likelihood of approval depends on their current price adjustment policy. Check The Cotswold Company's website or with a sales agent to confirm eligibility and the specific policy terms at the time of your price drop notice.
Who can I contact for help for The Cotswold Company orders, Coupon, or returns?
If you need any help with an existing The Cotswold Company order, using a Coupon, making a return, or have general questions, your best choice is their customer service team. Agents can be reached by calling or using the website's live chat feature during extended hours daily. The Cotswold Company's online Help Center also offers self-service help.
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