Does Willow Yarns offer free or discounted shipping?
Willow Yarns provides free shipping on all purchase over a certain minimum amount, but this threshold can vary depending on where you live. If your purchase falls under the minimum, they offer affordable flat rate standard shipping instead. Willow Yarns also frequently has holiday Coupon for free shipping with no minimum order value. Just keep in mind expedited shipping options have an added fee. The good news is most of the time, you'll never pay for return shipping back to Willow Yarns if you need to exchange or send an item back.
When does Willow Yarns have big sales during the year?
The best chance to shop Willow Yarns sales are around big holidays like Black Friday, Cyber Monday, Christmas, and the winter holidays - think 50-70% off sitewide or more. They also offer deep discounts in summer around back-to-school season. End-of-season clearance sales after winter and summer are another opportunity for major savings up to 20% off out-of-season items. Checking their website and signing up for emails will let you know as soon as their biggest sales start.
Does Willow Yarns price match competitors if I find a lower price?
Willow Yarns will price match select competitors' offers if you find the same product advertised at a lower price elsewhere. To request a price match, contact their customer service team before completing your purchase and provide proof of the competitor's lower pricing. Keep in mind that Willow Yarns excludes clearance, liquidated, bundled, or out-of-stock items from price matching. There are also restrictions on which competitor retailers they'll match. Review their latest price match policy terms on Willow Yarns's website for full details.
What is Willow Yarns's return policy?
Willow Yarns provides a 30 day return window for most products from the original date of purchase, either by mail or at a store. To return an item, pack it securely and make sure to include the provided return form or label. Upon collecting your return, Willow Yarns will process refunds back to the original payment method within 2 weeks. Exchanges for another size, color, or product are gladly accommodated at the same time. Just take note, customized or personalized products cannot be returned or exchanged. Final sale items are also ineligible.
Is there a Willow Yarns mobile app or an exclusive mobile Coupon?
Willow Yarns does have a free mobile app for iPhone and Android devices that lets you easily shop and manage your account on the go. The app provides exclusive daily mobile Coupon and Discount Code you won't find on the website. Turn on push notifications to be alerted about new mobile Coupon once they're released. The app makes shopping on Willow Yarns convenient anytime.
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