When does VerticalResponse have big sales during the year?
The largest sales at VerticalResponse are usually around major holidays and shopping events. They offer deep Coupon on Black Friday and Cyber Monday, which is one of the best times to save up to 50-70% or more sitewide. VerticalResponse also has great savings around Christmas and the holidays, like free shipping offers and last-minute deals. Another big sale happens in the summer, when they'll discount warm-weather merchandise. Check for end-of-season clearance sales in winter and summer too - those can yield huge savings of up to 25% off or more on out-of-season items.
What is VerticalResponse's return policy?
VerticalResponse provides a 30 day return window for most products from the original date of purchase, either by mail or at a store. To go back an item, pack it securely and make sure to include the provided return form or label. Upon collecting your return, VerticalResponse will process refunds back to the earliest payment method within 2 weeks. Exchanges for another size, color, or product are gladly accommodated at the same time. Just take note, customized or personalized products cannot be returned or exchanged. Final sale items are also ineligible.
Does VerticalResponse have a loyalty program for earning rewards?
Yes, VerticalResponse does have a loyalty rewards program you can join to start earning points with each eligible purchase. Redeem accumulated points for Coupon, gift cards, and other discounts on future VerticalResponse orders. Sign up is free online or through their mobile app. Points expire after a period of inactivity though, so make sure to review the loyalty program's full terms and conditions on the VerticalResponse website prior to joining.
Can I get a refund if VerticalResponse lowers the price after I purchase?
VerticalResponse does not offer automatic refunds if an item's price is lowered after you purchase it. However, you can contact their customer service team after your purchase and request a price adjustment refund. If the price drop occurs shortly after your purchase and your item is still within the return period, VerticalResponse will most likely approve a refund for the difference. Make sure to check their official price adjustment policy online or with a service agent for specific terms.
Who can I contact for help for VerticalResponse orders, Coupon, or returns?
If you need any help with an existing VerticalResponse order, using a Coupon, making a return, or have general questions, your best resource is their customer service team. Agents can be reached by calling or using the website's live chat feature during extended hours daily. VerticalResponse's online Help Center also offers self-service support.
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