What are the best ways to get free shipping when shopping at Twigby?
Make sure your cart reaches the purchase minimum by adding one extra low-cost item if needed. Choose standard shipping over faster options to keep costs down. Use an online Twigby Coupon for free shipping whenever available. Signing up for their credit card can provide a free shipping perk. Joining the rewards program lets members qualify for free delivery at lower minimums. You can also select in-store pickup when available to skip shipping fees completely.
How do I use a Twigby Coupon or Promo Code at checkout?
To redeem a Coupon online, first add your desired items to your cart. At checkout you'll see a box labeled "Promo Code", "Discount Code ", or similar - enter your code here and click "Apply." For in-store use, you can either provide the code verbally or scan a printed barcode when the cashier prompts you. Either way, the register will apply your savings automatically once you finish ringing up. Just make sure you meet any purchase minimums and don't apply multiple Coupon unless permitted.
Does Twigby price match competitors if I find a lower price?
Twigby does offer price matching, but only with select major competitor retailers under certain conditions. To request a price match, you'll need to contact Twigby before making your purchase and provide the competitor's verifiable advertised lower price on an identical in-stock item. Excluded categories like clearance merchandise, bundled pricing, and marketplace sellers are not eligible. Make sure to review all current price match policy information on their website before submitting a request.
What is Twigby's return policy?
Twigby allows returns or exchanges on most items within 15 days by mail or at a store. Properly pack the return with the provided label or form. Refunds will be returned to the original payment once the return is obtained; exchanges can be processed at the same time. Final sale, personalized, or customized items are ineligible for returns. Double check your receipt, as some items have shorter return windows. Twigby aims to make returns seamless when possible.
How can I check the status of my Twigby order and delivery?
Twigby offers convenient order tracking online and on their mobile app. Log into your account and select Order History, or use Guest Order Tracking by ID. The app lets you track your orders via My Orders. You'll see real-time status updates like Processing, Shipped, Out for Delivery along with carrier details. Delivery ETAs are also visible, so you know when your order will arrive at each step.
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