Does Trulocal USA offer free or discounted shipping?
Trulocal USA does offer free standard ground shipping, but only on orders that meet a specified purchase minimum which could varies by country. If your order doesn't qualify for free shipping, they still provide discounted flat rate shipping fees in many regions. Joining their loyalty program can help you qualify for free shipping more often. During major holidays or sales events, Trulocal USA will sometimes offer promotional free standard shipping with no minimums required, so keep an eye out for those rare offers. Expedited shipping does cost extra.
How do I use a Trulocal USA Coupon or Promo Code at checkout?
When shopping online, add everything you want to purchase to your cart, then proceed to checkout. Look for the text box labeled "Coupon " or "Promo Code " and type or paste in your coupon code. Verify the purchase meets any requirements, then click "Apply." For printable coupons, take the printed page with barcode to any Trulocal USA store and the cashier will scan it during checkout to add the savings.
Does Trulocal USA price match competitors if I find a lower price?
While Trulocal USA will price match some competitors' lower prices, they do have a number of exclusions and restrictions. Price matching is limited to select major competitor retailers and applies only to identical in-stock merchandise. Clearance, liquidated, bundled, or marketplace items do not qualify. To request a price match, you need to contact Trulocal USA directly and provide proof of the competitor's pricing before purchasing. Review their latest price match policy details and terms on the Trulocal USA website.
What is Trulocal USA's return policy?
Trulocal USA allows returns or exchanges on most items within 15 days by mail or at a store. Properly pack the return with the provided label or form. Refunds will be released to the original payment once the return is obtained; exchanges can be processed at the same time. Final sale, personalized, or customized items are ineligible for returns. Double check your receipt, as some items have shorter return windows. Trulocal USA aims to make returns seamless when possible.
Can I get a refund if Trulocal USA lowers the price after I purchase?
Unfortunately Trulocal USA does not offer automatic refunds if an item's price becomes lower after your purchase. But within a specified time period you can contact them to ask for a price adjustment for the difference. But you should review their latest price adjustment policy online or with a service agent first to ensure you meet the eligibility requirements before seeking the refund.
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