Does TravelCountry offer free or discounted shipping?
TravelCountry does offer free standard shipping on orders over a specified minimum purchase amount, which varies by country. If your order doesn't meet the minimum for free shipping, you can still get discounted flat rate shipping fees in many regions. Expedited and express shipping options are available for an added cost. TravelCountry also provides free return shipping, so you can send items back at no expense if needed. Sometimes they offer promotional free shipping with no minimums for holidays or special events too. Signing up for a TravelCountry credit card may entitle you to free shipping perks as well.
What is TravelCountry's return policy?
At TravelCountry, most products can be returned or exchanged within 10 days of the purchase date for a full refund by mail or at a store location. Properly pack the return with the included return form or prepaid label. Once received, refunds are processed back to the original payment method - exchanges are gladly processed simultaneously for convenience. Exceptions are final sale, Coupon or customized merchandise, which cannot be returned. Just check your receipt to confirm return eligibility.
Does TravelCountry offer weekend or holiday Coupon and Promo Code?
In addition to general sales, TravelCountry offers holiday and weekend-specific promotional discounts around peak shopping days. Major sitewide sales happen frequently around Christmas, Back-to-School, Black Friday and Cyber Monday. Category-based Coupon also apply automatically for relevant holidays. Sign up for their emails to receive advance notice about upcoming holiday and weekend savings opportunities.
How can I check the status of my TravelCountry order and delivery?
TravelCountry offers convenient order tracking online and on their mobile app. Log into your account and select Order History, or use Guest Order Tracking by ID. The app lets you track your orders via My Orders. You'll see real-time status updates like Processing, Shipped, Out for Delivery along with carrier details. Delivery ETAs are also provided, so you know when your order will arrive at each step.
Who can I contact for help for TravelCountry orders, Coupon, or returns?
For any inquiries or issues with TravelCountry orders, Coupon, or returns, you can contact their helpful customer service team. Phone support is available at work time and chat support can be accessed directly through TravelCountry's website. You can also open a support ticket or read the FAQ and Help Center for answers to many common questions. Usually, customer service is available 24/7, with some holidays exceptions.
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