Does Tangle Teezer offer free or discounted shipping?
Tangle Teezer does offer free standard shipping on orders over a specified minimum purchase amount, which varies by country. If your order doesn't meet the minimum for free shipping, you can still get discounted flat rate shipping fees in many regions. Expedited and express shipping options are available for an added cost. Tangle Teezer also provides free return shipping, so you can send items back at no expense if needed. Sometimes they offer promotional free shipping with no minimums for holidays or special events too. Signing up for a Tangle Teezer credit card may entitle you to free shipping perks as well.
How do I use a Tangle Teezer Coupon or Promo Code at checkout?
To redeem a Coupon online, first add your desired items to your cart. At checkout you'll see a box labeled "Promo Code", "Discount Code ", or similar - enter your code here and click "Apply." For in-store use, you can either provide the code verbally or scan a printed barcode when the cashier prompts you. Either way, the register will apply your savings automatically once you finish ringing up. Just make sure you meet any purchase minimums and don't apply several Coupon unless permitted.
What is Tangle Teezer's return policy?
Tangle Teezer provides a 30 day return window for most products from the original date of purchase, either by mail or at a store. To come back an item, pack it securely and make sure to include the provided return form or label. Upon collecting your return, Tangle Teezer will process refunds back to the earliest payment method within 2 weeks. Exchanges for another size, color, or product are gladly accommodated at the same time. Just take note, customized or personalized products cannot be returned or exchanged. Final sale items are also ineligible.
How can I check the status of my Tangle Teezer order and delivery?
You can check your Tangle Teezer order and delivery status in real time through your online account under Order History or the mobile app in My Orders. Enter your order ID if you don't have an account for Guest Order Tracking. Status like Payment Complete, Shipping Soon, Out for Delivery, and Delivered will show along with the carrier name. Estimated delivery dates are also visible so you know when your order will arrive.
Who can I contact for help for Tangle Teezer orders, Coupon, or returns?
The best way to get assistance for Tangle Teezer orders, Coupon, returns, or any other questions is to touch their customer support team. You can access an agent by phone or through live chat on their website and mobile app during extended hours 7 days a week. Their online Help Center also provides answers for many frequently asked questions.
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