Does Smiley Cookie offer free or discounted shipping?
On orders that meet the minimum purchase requirement, Smiley Cookie ships for free using standard delivery times. This amount varies by country. If the minimum for free shipping isn't met, they offer discounted flat rates. Joining their loyalty program can help qualify for free shipping more often. Limited time sitewide free shipping promotions with no minimums also occur, usually around peak holidays. But expedited shipping does come with a fee. One perk is that Smiley Cookie provides free return shipping, so exchanging items is very simple.
Does Smiley Cookie price match competitors if I find a lower price?
Smiley Cookie will price match select competitors' offers if you find the same product advertised at a lower price elsewhere. To request a price match, contact their customer service team before completing your purchase and provide proof of the competitor's lower pricing. Keep in mind that Smiley Cookie excludes clearance, liquidated, bundled, or out-of-stock items from price matching. There are also restrictions on which competitor retailers they'll match. Review their latest price match policy terms on Smiley Cookie's website for full details.
Does Smiley Cookie offer weekend or holiday Coupon and Promo Code?
Yes, Smiley Cookie runs different exclusive holiday and weekend-only sales offering deep Coupon for a limited-time. Major sitewide sales happen on peak days like Black Friday, Cyber Monday, Presidents' Day, and Memorial Day. Category sales before Labor Day are common too. Be sure to check Smiley Cookie's website and subscribe to their emails for alerts about seasonal discounts and coupon codes. Timing purchases strategically around holidays can yield big savings.
How can I check the status of my Smiley Cookie order and delivery?
You can check the up-to-the-minute status of your Smiley Cookie order and shipping details by using the online Order Tracking tool under your account. Enter your order ID if you don't have an account. The mobile app also provides status under My Orders for convenience on the go. Updates like Order Received, Shipping Soon, Out for Delivery, and Delivered will be displayed along with carrier information. Delivery date estimates are also provided throughout the shipping process.
Can I get a refund if Smiley Cookie lowers the price after I purchase?
Smiley Cookie does not offer automatic refunds if an item's price is lowered after you purchase it. However, you can contact their customer service team after your purchase and request a price adjustment refund. If the price drop occurs shortly after your purchase and your item is still within the return period, Smiley Cookie will most likely agree a refund for the difference. Make sure to check their official price adjustment policy online or with a service agent for specific terms.
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