Does ShopUSAHockey offer free or discounted shipping?
ShopUSAHockey provides free shipping on eligible orders that meet a minimum purchase requirement, though this amount can be different. They also have discounted flat rate shipping fees on orders under the minimum. You can get free standard shipping more often by joining their loyalty program. ShopUSAHockey frequently offers sitewide free shipping promotions during peak holidays like Christmas too. Just keep in mind that expedited and express shipping options do come with a surcharge. Returns back to ShopUSAHockey are always free though, which makes exchanging sizes or colors a breeze.
What is ShopUSAHockey's return policy?
ShopUSAHockey offers a easy-to-follow return with free returns to make the process quick and convenient. Most non-final sale items can be returned within 7 days of purchase, either by mail or at a store location. To start a return, pack the item securely and include the provided return form or label. Once received, refunds are issued to the original payment method. Exchanges for a different size or color can be processed at the same time for an even faster replacement. Just be aware that customized, personalized, or final sale items cannot be returned.
What payment methods does ShopUSAHockey accept?
ShopUSAHockey offers a variety of secure payment options like Visa, Mastercard, Discover and American Express credit cards both online and in-store. For faster checkout, they accept digital wallets such as Apple Pay and Google Pay. Online purchases can also be paid via PayPal. ShopUSAHockey gift cards or eGift cards are additional accepted online tender types. Payment options may differ internationally - some locations accept bank transfers or cash on delivery for example.
How can I check the status of my ShopUSAHockey order and delivery?
ShopUSAHockey offers convenient order tracking online and on their mobile app. Log into your account and select Order History, or use Guest Order Tracking by ID. The app lets you track your orders via My Orders. You'll see real-time status updates like Processing, Shipped, Out for Delivery along with carrier details. Delivery ETAs are also checkable, so you know when your order will arrive at each step.
Who can I contact for help for ShopUSAHockey orders, Coupon, or returns?
For questions about ShopUSAHockey orders, Coupon, returns, or any assistance needed, you can easily contact their 24/7 customer service department or via live chat through their website and app. You'll be able to talk to a knowledgeable agent daily, excepting major holidays. Their Help Center also provides useful self-help suggestions.
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