Does ShareFile offer free or discounted shipping?
On orders that meet the minimum purchase requirement, ShareFile ships for free using standard delivery times. This number varies by country. If the minimum for free shipping isn't met, they offer discounted flat rates. Joining their membership can help qualify for free shipping more often. Limited time sitewide free shipping promotions with no minimums also occur, usually around peak holidays. But expedited shipping does come with a fee. One perk is that ShareFile provides free return shipping, so exchanging items is very convenient.
How do I use a ShareFile Coupon or Promo Code at checkout?
When shopping online at ShareFile, first place your desired items in your cart. On the checkout page, you'll see a text box labeled "Enter Coupon", "Promo Code", or something similar. Copy and paste or manually enter your Coupon into this box, then click "Apply." The discount will appear below and be applied to your total. Make sure your purchase meets any requirements and that you haven't already applied a Promo Code. For in-store purchases, provide the coupon code or scan the barcode on your printed Discount Code when prompted during checkout.
What is ShareFile's return policy?
ShareFile allows returns or exchanges on most items within 15 days by mail or at a store. Properly pack the return with the provided label or form. Refunds will be returned to the original payment once the return is accepted; exchanges can be processed at the same time. Final sale, personalized, or customized items are ineligible for returns. Double check your receipt, as some items have shorter return windows. ShareFile aims to make returns seamless when possible.
How can I check the status of my ShareFile order and delivery?
ShareFile makes it easy to track the status of your orders with online account tools and apps. For online purchases, you can log into your ShareFile account and view real-time order status and delivery updates under Order History. On the mobile app, check My Orders. If you don't have accounts, use the order ID at Guest Order Tracking. You'll see status like Processing, Shipped, Out for Delivery, etc. Delivery details like carrier information are also provided.
Can I get a refund if ShareFile lowers the price after I purchase?
ShareFile does not offer automatic refunds if an item's price is lowered after you purchase it. However, you can contact their customer service team after your purchase and request a price adjustment refund. If the price drop occurs shortly after your purchase and your item is still within the return period, ShareFile will most likely approve a refund for the difference. Make sure to check their official price adjustment policy online or with a service agent for specific terms.
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