Does Secret offer free or discounted shipping?
Secret provides free shipping on eligible orders that meet a minimum purchase requirement, though this amount can be different. They also have discounted flat rate shipping fees on orders under the minimum. You can get free standard shipping more often by joining their loyalty program. Secret frequently offers sitewide free shipping promotions during peak holidays like Christmas too. Just keep in mind that expedited and express shipping options do come with a surcharge. Returns back to Secret are always free though, which makes exchanging sizes or colors a breeze.
Does Secret have a loyalty program for earning rewards?
Secret offers a free loyalty program where members earn rewards points that translate into gift cards, Coupon, and other exclusive perks. Signing up is free online or through their app. You'll earn points every time you make a qualified purchase at Secret. Points can then be redeemed for future discounts or complimentary items. Make sure to read the full rewards program terms on their website, as points expire after a certain time period of account inactivity.
Is there a Secret mobile app or an exclusive mobile Coupon?
There is a Secret shopping app available that offers useful account management features. The app also provides exclusive mobile Coupon and special Promo Code you can't get on the website. Make sure to enable push notifications to receive alerts when new mobile coupons become available. The app enables easy Secret access on your phone.
How can I check the status of my Secret order and delivery?
Secret offers convenient order tracking online and on their mobile app. Log into your account and select Order History, or use Guest Order Tracking by ID. The app lets you track your orders via My Orders. You'll see real-time status updates like Processing, Shipped, Out for Delivery along with carrier details. Delivery ETAs are also visible, so you know when your order will arrive at each step.
Who can I contact for help for Secret orders, Coupon, or returns?
For assistance with Secret related issues like orders, Coupon, returns, or general questions, you can directly contact their customer service department by phone or via live chat through their website and app. Support is available 24/7, with the exception of major holidays. You can also browse their Help Center for useful information.
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