What are the best ways to get free shipping when shopping at Roman Originals?
Always check if any free shipping Coupon or Promo Code are available to use at checkout - sites like DealAM often have them. You can also get free shipping by signing up for a Roman Originals credit card, which frequently comes with a free shipping perk. Choosing standard shipping over faster options can help you meet order minimums easier. If you fall just under the requirement, adding a low-priced filler item can help you qualify. Roman Originals offers free in-store pickup on many items too, so going that route is an easy way to avoid delivery fees.
What is Roman Originals's return policy?
Roman Originals provides a 30 day return window for most products from the original date of purchase, either by mail or at a store. To come back an item, pack it securely and make sure to include the provided return form or label. Upon receiving your return, Roman Originals will process refunds back to the earliest payment method within 2 weeks. Exchanges for another size, color, or product are gladly accommodated at the same time. Just take note, customized or personalized products cannot be returned or exchanged. Final sale items are also ineligible.
What payment methods does Roman Originals accept?
Roman Originals accepts all major credit and debit cards from providers like Visa, Mastercard, American Express, and Discover. They also accept PayPal, Apple Pay, and Google Pay for seamless digital payments. In-store purchases can be made via contactless payment options on compatible mobile devices. Roman Originals also allows shoppers to pay by gift card, either physical or eGift cards. Other payment methods may be available depending on your location, like Affirm monthly financing plans. Make sure your billing address matches the card used.
How can I check the status of my Roman Originals order and delivery?
Roman Originals offers convenient order tracking online and on their mobile app. Log into your account and select Order History, or use Guest Order Tracking by ID. The app lets you track your orders via My Orders. You'll see real-time status updates like Processing, Shipped, Out for Delivery along with carrier details. Delivery ETAs are also provided, so you know when your order will arrive at each step.
Can I get a refund if Roman Originals lowers the price after I purchase?
Unfortunately Roman Originals does not offer automatic refunds if an item's price becomes lower after your purchase. But within a specified time period you can contact them to ask for a price adjustment for the difference. But you should review their latest price adjustment policy online or with a service agent first to ensure you meet the eligibility requirements before seeking the refund.
Verified
