Does Rokform offer free or discounted shipping?
Rokform does offer free standard ground shipping, but only on orders that meet a specified purchase minimum which could varies by country. If your order doesn't qualify for free shipping, they still provide discounted flat rate shipping fees in many regions. Joining their loyalty program can help you qualify for free shipping more often. During major holidays or sales events, Rokform will sometimes offer promotional free standard shipping with no minimums required, so keep an eye out for those rare offers. Expedited shipping does cost extra.
How do I use a Rokform Coupon or Promo Code at checkout?
To use a Rokform Coupon online, add your items to your cart first. When you proceed to checkout, look for the Promo Code text box usually near your order total or payment information. Copy and paste or type in your code and click "Apply." Make sure your order meets any purchase minimums and you haven't already redeemed another Promo Code. For printable Coupon, print out the Discount Code and bring it to any Rokform store. The cashier will scan the barcode at the register to apply the savings to your in-store purchase.
Does Rokform price match competitors if I find a lower price?
Rokform does have an advertised price match guarantee, but it comes with a number of conditions and exclusions. They will only match verifiable lower prices from approved national competitors on identical in-stock merchandise. Clearance, bundled offers, special promotions, and marketplace listings are excluded. Make sure to thoroughly review the full terms of their price match policy on their website before submitting a request.
Can I get a refund if Rokform lowers the price after I purchase?
Rokform does not offer automatic refunds if an item's price is lowered after you purchase it. However, you can contact their customer service team after your purchase and request a price adjustment refund. If the price drop occurs shortly after your purchase and your item is still within the return period, Rokform will most likely agree a refund for the difference. Make sure to check their official price adjustment policy online or with a service agent for specific terms.
Who can I contact for help for Rokform orders, Coupon, or returns?
The best way to get assistance for Rokform orders, Coupon, returns, or any other questions is to communicate with their customer support team. You can access an agent by phone or through live chat on their website and mobile app during extended hours 7 days a week. Their online Help Center also provides answers for many frequently asked questions.
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