Does Randolph USA offer free or discounted shipping?
Randolph USA does offer free standard shipping on orders over a specified minimum purchase amount, which differs by country. If your order doesn't meet the minimum for free shipping, you can still get discounted flat rate shipping fees in many regions. Expedited and express shipping options are available for an added cost. Randolph USA also provides free return shipping, so you can send items back at no expense if needed. Sometimes they offer promotional free shipping with no minimums for holidays or special events too. Signing up for a Randolph USA credit card may entitle you to free shipping perks as well.
How do I use a Randolph USA Coupon or Promo Code at checkout?
When shopping online at Randolph USA, first place your desired items in your cart. On the checkout page, you'll see a text box labeled "Enter Coupon", "Promo Code", or something similar. Copy and paste or manually enter your Coupon into this box, then click "Apply." The discount will appear below and be applied to your total. Make sure your purchase meets any requirements and that you haven't already applied a Promo Code. For in-store purchases, provide the coupon code or scan the barcode on your printed Discount Code when prompted during checkout.
Does Randolph USA price match competitors if I find a lower price?
Randolph USA does have an advertised price match guarantee, but it comes with a number of conditions and exclusions. They will only match verifiable lower prices from approved national competitors on identical in-stock merchandise. Clearance, bundled offers, special promotions, and marketplace listings are excluded. Make sure to thoroughly review the full terms of their price match policy on their website before submitting a request.
What is Randolph USA's return policy?
Randolph USA allows returns or exchanges on most items within 15 days by mail or at a store. Properly pack the return with the provided label or form. Refunds will be released to the original payment once the return is received; exchanges can be processed at the same time. Final sale, personalized, or customized items are ineligible for returns. Double check your receipt, as some items have shorter return windows. Randolph USA aims to make returns seamless when possible.
Does Randolph USA have a loyalty program for earning rewards?
Yes, Randolph USA does have a loyalty rewards program that gives members points for purchases that exchange into coupons and gift cards. To participate, you need to enroll in the free program on their website or mobile app. Points are earned on eligible purchases and can be redeemed for discounts later. Be sure to read the program terms, as points expire after a specified time period with no account activity. It's a worthwhile way to save more over time.
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