Does OYOBox offer free or discounted shipping?
OYOBox provides free shipping on eligible orders that meet a minimum purchase requirement, though this amount can be different. They also have discounted flat rate shipping fees on orders under the minimum. You can get free standard shipping more often by joining their loyalty program. OYOBox frequently offers sitewide free shipping promotions during peak holidays like Christmas too. Just keep in mind that expedited and express shipping options do come with a surcharge. Returns back to OYOBox are always free though, which makes exchanging sizes or colors a breeze.
How do I use a OYOBox Coupon or Promo Code at checkout?
First, place the products you want to buy in your online cart or basket. When you get to checkout, you'll see a box that says something like "Coupon" or "Gift Cards & Promo Code" - paste or type your Coupon there. Make sure your order qualifies and hit apply. The discount will show up below. For in-store use, you can provide the code verbally or show a printed coupon barcode. Either way, the savings will be applied when the cashier finishes ringing you up.
Does OYOBox price match competitors if I find a lower price?
While OYOBox will price match some competitors' lower prices, they do have a number of exclusions and restrictions. Price matching is limited to select major competitor retailers and applies only to identical in-stock merchandise. Clearance, liquidated, bundled, or marketplace items do not qualify. To request a price match, you need to contact OYOBox directly and provide proof of the competitor's pricing before purchasing. Review their latest price match policy details and terms on the OYOBox website.
What is OYOBox's return policy?
At OYOBox, most products can be returned or exchanged within 10 days of the purchase date for a full refund by mail or at a store location. Securely pack the return with the included return form or prepaid label. Once received, refunds are processed back to the original payment method - exchanges are gladly processed simultaneously for convenience. Exceptions are final sale, Coupon or customized merchandise, which cannot be returned. Just check your receipt to confirm return eligibility.
Is there a OYOBox mobile app or an exclusive mobile Coupon?
There is a OYOBox shopping app available that offers useful account management features. The app also provides exclusive mobile Coupon and special Promo Code you can't get on the website. Make sure to enable push notifications to receive alerts when new mobile coupons become available. The app enables easy OYOBox access on your phone.
Verified
