What payment methods does Natural Balance accept?
Natural Balance accepts all major credit and debit cards from providers like Visa, Mastercard, American Express, and Discover. They also accept PayPal, Apple Pay, and Google Pay for seamless digital payments. In-store purchases can be made via contactless payment options on compatible mobile devices. Natural Balance also allows shoppers to pay by gift card, either physical or eGift cards. Other payment methods may be available depending on your location, like Affirm monthly financing plans. Make sure your billing address matches the card used.
Is there a Natural Balance mobile app or an exclusive mobile Coupon?
Natural Balance does have a free mobile app for iPhone and Android devices that lets you easily shop and manage your account on the go. The app provides exclusive daily mobile Coupon and Discount Code you won't find on the website. Turn on push notifications to be alerted about new mobile Coupon if they're released. The app makes shopping on Natural Balance convenient anytime.
How can I check the status of my Natural Balance order and delivery?
You can check your Natural Balance order and delivery status in real time through your online account under Order History or the mobile app in My Orders. Enter your order ID if you don't have an account for Guest Order Tracking. Status like Payment Complete, Shipping Soon, Out for Delivery, and Delivered will appear along with the carrier name. Estimated delivery time are also visible so you know when your order will arrive.
Can I get a refund if Natural Balance lowers the price after I purchase?
Unfortunately Natural Balance does not offer automatic refunds if an item's price becomes lower after your purchase. But within a specified time period you can contact them to ask for a price adjustment for the difference. But you should review their latest price adjustment policy online or with a service agent first to ensure you meet the eligibility requirements before seeking the refund.
Who can I contact for help for Natural Balance orders, Coupon, or returns?
For questions about Natural Balance orders, Coupon, returns, or any assistance needed, you can easily contact their 24/7 customer service department or via live chat through their website and app. You'll be able to talk to a knowledgeable agent daily, but for major holidays. Their Help Center also provides useful self-help suggestions.
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