What are the best ways to get free shipping when shopping at Monkey Mat?
Always check if any free shipping Coupon or Promo Code are available to use at checkout - sites like DealAM often have them. You can also get free shipping by signing up for a Monkey Mat credit card, which frequently comes with a free shipping perk. Choosing standard shipping over faster options can help you meet order minimums easier. If you fall just under the requirement, adding a low-priced filler item can help you qualify. Monkey Mat offers free in-store pickup on many items too, so going that route is an easy way to preclude delivery fees.
What is Monkey Mat's return policy?
At Monkey Mat, most products can be returned or exchanged within 10 days of the shopping date for a full refund by mail or at a store location. Properly pack the return with the included return form or prepaid label. Once received, refunds are processed back to the original payment method - exchanges are gladly processed simultaneously for convenience. Exceptions are final sale, Coupon or customized merchandise, which cannot be returned. Just check your receipt to confirm return eligibility.
Does Monkey Mat have a loyalty program for earning rewards?
Yes, Monkey Mat does have a loyalty rewards activity you can join to start earning points with each eligible purchase. Redeem accumulated points for Coupon, gift cards, and other discounts on future Monkey Mat orders. Sign up is free online or through their mobile app. Points expire after a period of inactivity though, so make sure to review the loyalty program's full terms and conditions on the Monkey Mat website prior to joining.
What payment methods does Monkey Mat accept?
Monkey Mat offers a variety of secure payment options like Visa, Mastercard, Discover and American Express credit cards both online and in-store. For faster checkout, they accept digital wallets such as Apple Pay and Google Pay. Online purchases can also be paid via PayPal. Monkey Mat gift cards or eGift cards are additional accepted online tender types. Payment options may differ internationally - some locations accept bank transfers or cash on delivery for example.
How can I check the status of my Monkey Mat order and delivery?
Monkey Mat offers convenient order tracking online and on their mobile app. Log into your account and select Order History, or use Guest Order Tracking by ID. The app lets you track your orders via My Orders. You'll see real-time status updates like Processing, Shipped, Out for Delivery along with carrier details. Delivery ETAs are also provided, so you know when your order will arrive at each step.
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