Does Mehron offer free or discounted shipping?
Mehron does offer free standard ground shipping, but only on orders that meet a specified purchase minimum which could varies by country. If your order doesn't qualify for free shipping, they still provide discounted flat rate shipping fees in many regions. Joining their loyalty program can help you qualify for free shipping more often. During major holidays or sales events, Mehron will sometimes offer promotional free standard shipping with no minimums required, so keep an eye out for those rare offers. Expedited shipping does cost extra.
What is Mehron's return policy?
Mehron provides a 30 day return window for most products from the original date of purchase, either by mail or at a store. To return an item, pack it securely and make sure to include the provided return form or label. Upon receiving your return, Mehron will process refunds back to the first payment method within 2 weeks. Exchanges for another size, color, or product are gladly accommodated at the same time. Just take note, customized or personalized products cannot be returned or exchanged. Final sale items are also ineligible.
How can I check the status of my Mehron order and delivery?
Mehron offers convenient order tracking online and on their mobile app. Log into your account and select Order History, or use Guest Order Tracking by ID. The app lets you track your orders via My Orders. You'll see real-time status updates like Processing, Shipped, Out for Delivery along with carrier details. Delivery ETAs are also checkable, so you know when your order will arrive at each step.
Can I get a refund if Mehron lowers the price after I purchase?
Unfortunately Mehron does not offer automatic refunds if an item's price becomes lower after your purchase. But within a specified time period you can contact them to ask for a price adjustment for the difference. But you should review their latest price adjustment policy online or with a service agent first to ensure you meet the eligibility requirements before seeking the refund.
Who can I contact for help for Mehron orders, Coupon, or returns?
For questions about Mehron orders, Coupon, returns, or any assistance needed, you can easily contact their 24/7 customer service department or via live chat through their website and app. You'll be able to talk to a knowledgeable agent daily, with the exception of major holidays. Their Help Center also provides useful self-help suggestions.
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