Does Matouk price match competitors if I find a lower price?
Matouk does offer price matching, but only with select major competitor retailers under certain conditions. To request a price match, you'll need to contact Matouk before making your purchase and provide the competitor's verifiable advertised lower price on an identical in-stock item. Excluded categories like clearance merchandise, bundled pricing, and marketplace sellers are not eligible. Make sure to review all current price match policy information on their website before submitting a request.
Does Matouk have a loyalty program for earning rewards?
Yes, Matouk does have a loyalty rewards plan you can join to start earning points with each eligible purchase. Redeem accumulated points for Coupon, gift cards, and other discounts on future Matouk orders. Sign up is free online or through their mobile app. Points expire after a period of inactivity though, so make sure to review the loyalty program's full terms and conditions on the Matouk website prior to joining.
How long does Matouk take to deliver orders?
There are many variables that factor into delivery times within India - where the package is sending from, the delivery destination, the size and type of product, shipping carrier used, and more. Without all the order details, it's hard to give an accurate estimate. Our suggestion is to contact Matouk's support team with your intended shipping address and order details. Their customer service should be able to look at their warehouse locations, inventory levels, shipping options and give you the most precise timeframe based on your specific purchase. Usually, delivery times can vary from a few days for expedited service in major cities to 1-2 weeks for standard ground shipping in remote areas. Contact Matouk directly and check your tracking number for updates and exact times.
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