Does Mala Collective price match competitors if I find a lower price?
While Mala Collective will price match some competitors' lower prices, they do have a number of exclusions and restrictions. Price matching is limited to select major competitor retailers and applies only to identical in-stock merchandise. Clearance, liquidated, bundled, or marketplace items do not qualify. To request a price match, you need to contact Mala Collective directly and provide proof of the competitor's pricing before purchasing. Review their latest price match policy details and terms on the Mala Collective website.
What is Mala Collective's return policy?
At Mala Collective, most products can be returned or exchanged within 10 days of the buying date for a full refund by mail or at a store location. Securely pack the return with the included return form or prepaid label. Once received, refunds are processed back to the original payment method - exchanges are gladly processed simultaneously for convenience. Exceptions are final sale, Coupon or customized merchandise, which cannot be returned. Just check your receipt to confirm return eligibility.
What payment methods does Mala Collective accept?
Mala Collective accepts all major credit and debit cards from providers like Visa, Mastercard, American Express, and Discover. They also accept PayPal, Apple Pay, and Google Pay for seamless digital payments. In-store purchases can be made via contactless payment options on compatible mobile devices. Mala Collective also allows shoppers to pay by gift card, either physical or eGift cards. Other payment methods may be available depending on your location, like Affirm monthly financing plans. Make sure your billing address matches the card used.
Can I get a refund if Mala Collective lowers the price after I purchase?
Unfortunately Mala Collective does not guarantee refunds if the price of an item drops after your purchase. However, within a certain time period, usually 14 or 30 days, you can contact their customer service and request a price adjustment to get refunded the difference. Likelihood of approval depends on their current price adjustment policy. Check Mala Collective's website or with a sales agent to confirm eligibility and the specific policy terms at the time of your price drop notice.
Who can I contact for help for Mala Collective orders, Coupon, or returns?
For assistance with Mala Collective related issues like orders, Coupon, returns, or general questions, you can conveniently contact their customer service department by phone or via live chat through their website and app. Support is available 24/7, except for major holidays. You can also browse their Help Center for useful information.
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