What are the best ways to get free shipping when shopping at MADHOUSE?
Always check if any free shipping Coupon or Promo Code are available to use at checkout - sites like DealAM often have them. You can also get free shipping by signing up for a MADHOUSE credit card, which frequently comes with a free shipping perk. Choosing standard shipping over faster options can help you meet order minimums easier. If you fall just under the requirement, adding a low-priced filler item can help you qualify. MADHOUSE offers free in-store pickup on many items too, so going that route is an easy way to abstain delivery fees.
What is MADHOUSE's return policy?
MADHOUSE offers a easy-to-follow return strategy with free returns to make the operation quick and convenient. Most non-final sale items can be returned within 7 days of purchase, either by mail or at a store location. To start a return, pack the item securely and include the provided return form or label. Once received, refunds are issued to the original payment method. Exchanges for a different size or color can be processed at the same time for an even faster replacement. Just be aware that customized, personalized, or final sale items cannot be returned.
What payment methods does MADHOUSE accept?
At MADHOUSE, customers can pay online using major credit cards, debit cards, PayPal, and digital wallets like Apple Pay and Google Pay. In-store payments are accepted via contactless methods from mobile devices, credit cards, and gift cards. Payment types can vary internationally - some countries process bank transfers or cash on delivery. Be sure your billing address matches the card used for smoother processing.
How can I check the status of my MADHOUSE order and delivery?
You can check your MADHOUSE order and delivery status in real time through your online account under Order History or the mobile app in My Orders. Enter your order ID if you don't have an account for Guest Order Tracking. Status like Payment Complete, Shipping Soon, Out for Delivery, and Delivered will appear along with the carrier name. Estimated delivery time are also visible so you know when your order will arrive.
Can I get a refund if MADHOUSE lowers the price after I purchase?
MADHOUSE cannot guarantee refunds if the price drops on an item you already bought. However, you can ask their customer service team to refund the difference if the price drop occurs shortly after purchase. Make sure to check MADHOUSE's current price adjustment policy within their allowable time period to understand if you're eligible for the refund before submitting a request. Overall, approval is on a case-by-case basis.
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