Does Lucky Brand offer free or discounted shipping?
Lucky Brand provides free shipping on eligible orders that meet a minimum purchase requirement, though this amount can be different. They also have discounted flat rate shipping fees on orders under the minimum. You can get free standard shipping more often by joining their loyalty program. Lucky Brand frequently offers sitewide free shipping promotions during peak holidays like Christmas too. Just keep in mind that expedited and express shipping options do come with a surcharge. Returns back to Lucky Brand are always free though, which makes exchanging sizes or colors a breeze.
Does Lucky Brand price match competitors if I find a lower price?
Lucky Brand does offer price matching if you find an identical product available from a qualifying competitor at a lower price. To request a price match, you may contact Lucky Brand customer service online or by phone and provide proof of the competitor's pricing. Keep in mind exclusions like clearance items, bundled offers, out-of-stock merchandise, and marketplace sellers. Price matching is at the discretion of Lucky Brand representatives. It's a good idea to check their latest price match policy guidelines on the website before submitting a request.
What is Lucky Brand's return policy?
At Lucky Brand, most regular priced goods can be returned or exchanged within 30 days of purchase by mail or in stores for a full refund. Follow the instructions on the packing slip to return eligible items. Once received, refunds are processed back to the original payment method. Exchanges are gladly handled concurrently for convenience. Exceptions are customized and final sale (items,products,goods)) - always check your receipt. Returns are designed to be simple and hassle-free.
How long does Lucky Brand take to deliver orders?
It's hard to give a single standard estimate for all of India, as delivery times vary greatly by location - densely populated places generally obtain faster deliveries than rural villages, for example. The type of item ordered also matters - large appliances or furniture may take longer than compact items. For the most precise timeframe, we (advise,suggest,recommend)) contacting Lucky Brand directly with your specific delivery destination and order information. They can factor in variables like stock availability, order processing time, shipping distances, carrier schedules and provide precise time evaluation for your purchase. With many possible factors involved, getting delivery specifics directly from Lucky Brand is best.
How can I check the status of my Lucky Brand order and delivery?
Lucky Brand makes it convenient to track the status of your orders with online account tools and apps. For online purchases, you can log into your Lucky Brand account and view real-time order status and delivery updates under Order History. On the mobile app, check My Orders. If you don't have accounts, use the order ID at Guest Order Tracking. You'll see status like Processing, Shipped, Out for Delivery, etc. Delivery details like carrier information are also provided.
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