Does L'Agent by Agent Provocateur offer free or discounted shipping?
L'Agent by Agent Provocateur does offer free standard shipping on orders over a specified minimum purchase amount, which varies by country. If your order doesn't meet the minimum for free shipping, you can still get discounted flat rate shipping fees in many regions. Expedited and express shipping options are available for an added cost. L'Agent by Agent Provocateur also provides free return shipping, so you can send items back at no expense if needed. Sometimes they offer promotional free shipping with no minimums for holidays or special events too. Signing up for a L'Agent by Agent Provocateur credit card may entitle you to free shipping perks as well.
Does L'Agent by Agent Provocateur price match competitors if I find a lower price?
L'Agent by Agent Provocateur will price match select competitors' offers if you find the identical product advertised at a lower price elsewhere. To request a price match, contact their customer service team before completing your purchase and provide proof of the competitor's lower pricing. Keep in mind that L'Agent by Agent Provocateur excludes clearance, liquidated, bundled, or out-of-stock items from price matching. There are also restrictions on which competitor retailers they'll match. Review their latest price match policy terms on L'Agent by Agent Provocateur's website for full details.
Does L'Agent by Agent Provocateur have a loyalty program for earning rewards?
Yes, L'Agent by Agent Provocateur does have a loyalty rewards program that gives members points for purchases that exchange into coupons and gift cards. To participate, you need to enroll in the free program on their website or mobile app. Points are earned on eligible purchases and can be redeemed for discounts later. Be sure to read the program terms, as points expire after a specified time period with no account activity. It's a worthwhile way to save more over time.
How can I check the status of my L'Agent by Agent Provocateur order and delivery?
L'Agent by Agent Provocateur makes it fast to check the status of your orders with online account tools and apps. For online purchases, you can log into your L'Agent by Agent Provocateur account and view real-time order status and delivery updates under Order History. On the mobile app, check My Orders. If you don't have accounts, use the order ID at Guest Order Tracking. You'll see status like Processing, Shipped, Out for Delivery, etc. Delivery details like carrier information are also provided.
Can I get a refund if L'Agent by Agent Provocateur lowers the price after I purchase?
L'Agent by Agent Provocateur cannot guarantee refunds if the price drops on an item you already purchased. However, you can ask their customer service team to refund the difference if the price decrease occurs shortly after purchase. Make sure to check L'Agent by Agent Provocateur's current price adjustment policy within their allowable time period to understand if you're eligible for the refund before submitting a request. Overall, approval is on a case-by-case basis.
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