When does Jambu have big sales during the year?
The best opportunity to buy Jambu sales are around big holidays like Black Friday, Cyber Monday, Christmas, and the winter holidays - think 50-70% off sitewide or more. They also offer deep discounts in summer around back-to-school season. End-of-season clearance sales after winter and summer are another opportunity for major savings up to 15% off out-of-season items. Checking their website and signing up for emails will let you know as soon as their biggest sales start.
Does Jambu price match competitors if I find a lower price?
Jambu does offer price matching, but only with select major competitor retailers under certain conditions. To request a price match, you'll need to contact Jambu before making your purchase and provide the competitor's verifiable advertised lower price on an identical in-stock item. Excluded categories like clearance merchandise, bundled pricing, and marketplace sellers are not eligible. Make sure to review all current price match policy information on their website before submitting a request.
What is Jambu's return policy?
Jambu provides a 30 day return window for most products from the original date of purchase, either by mail or at a store. To go back an item, pack it securely and make sure to include the provided return form or label. Upon receiving your return, Jambu will process refunds back to the earliest payment method within 2 weeks. Exchanges for another size, color, or product are gladly accommodated at the same time. Just take note, customized or personalized products cannot be returned or exchanged. Final sale items are also ineligible.
How long does Jambu take to deliver orders?
There are many elements that factor into delivery times within India - where the package is shipping from, the delivery location, the size and type of product, shipping carrier applied, and more. Without all the order details, it's hard to give an accurate estimate. Our suggestion is to contact Jambu's support team with your intended shipping address and order details. Their customer service should be able to look at their warehouse locations, inventory levels, shipping options and give you the most precise timeframe based on your specific purchase. Typically, delivery times can vary from a few days for expedited service in major cities to 1-2 weeks for standard ground shipping in remote areas. Contact Jambu directly and check your tracking number for updates and exact times.
How can I check the status of my Jambu order and delivery?
You can check your Jambu order and delivery status in real time through your online account under Order History or the mobile app in My Orders. Enter your order ID if you don't have an account for Guest Order Tracking. Status like Payment Complete, Shipping Soon, Out for Delivery, and Delivered will display along with the carrier name. Estimated delivery dates are also visible so you know when your order will arrive.
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