What is I.R.I.S.'s return policy?
I.R.I.S. offers a simple return rule with free returns to make the activity quick and convenient. Most non-final sale items can be returned within 7 days of purchase, either by mail or at a store location. To start a return, pack the item securely and include the provided return form or label. Once received, refunds are issued to the original payment method. Exchanges for a different size or color can be processed at the same time for an even faster replacement. Just be aware that customized, personalized, or final sale items cannot be returned.
Does I.R.I.S. have a loyalty program for earning rewards?
Yes, I.R.I.S. does have a loyalty rewards plan you can join to start earning points with each eligible purchase. Redeem accumulated points for Coupon, gift cards, and other discounts on future I.R.I.S. orders. Sign up is free online or through their mobile app. Points expire after a period of inactivity though, so make sure to review the loyalty program's full terms and conditions on the I.R.I.S. website prior to joining.
What payment methods does I.R.I.S. accept?
At I.R.I.S., customers can pay online using major credit cards, debit cards, PayPal, and digital wallets like Apple Pay and Google Pay. In-store payments are accepted via contactless methods from mobile devices, credit cards, and gift cards. Payment types can vary internationally - some countries process bank transfers or cash on delivery. Be sure your billing address matches the card used for smoother processing.
Is there a I.R.I.S. mobile app or an exclusive mobile Coupon?
There is a I.R.I.S. shopping app available that offers useful account management features. The app also provides exclusive mobile Coupon and special Promo Code you can't get on the website. Make sure to enable push notifications to receive alerts when new mobile coupons become available. The app enables easy I.R.I.S. access on your phone.
How can I check the status of my I.R.I.S. order and delivery?
I.R.I.S. offers convenient order tracking online and on their mobile app. Log into your account and select Order History, or use Guest Order Tracking by ID. The app lets you track your orders via My Orders. You'll see real-time status updates like Processing, Shipped, Out for Delivery along with carrier details. Delivery ETAs are also provided, so you know when your order will arrive at each step.
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