Does Improv Asylum offer free or discounted shipping?
On orders that meet the minimum purchase requirement, Improv Asylum ships for free using standard delivery times. This amount varies by country. If the minimum for free shipping isn't met, they offer discounted flat rates. Joining their membership can help qualify for free shipping more often. Limited time sitewide free shipping promotions with no minimums also occur, usually around peak holidays. But expedited shipping does come with a fee. One perk is that Improv Asylum provides free return shipping, so exchanging items is very convenient.
Does Improv Asylum price match competitors if I find a lower price?
Improv Asylum does offer price matching if you find an identical product available from a qualifying competitor at a lower price. To request a price match, you may contact Improv Asylum customer service online or by phone and provide proof of the competitor's pricing. Keep in mind exclusions like clearance items, bundled offers, out-of-stock merchandise, and marketplace sellers. Price matching is at the discretion of Improv Asylum representatives. It's a good idea to check their latest price match policy guidelines on the website before submitting a request.
Is there a Improv Asylum mobile app or an exclusive mobile Coupon?
There is a Improv Asylum shopping app available that offers useful account management features. The app also provides exclusive mobile Coupon and special Promo Code you can't get on the website. Make sure to enable push notifications to receive alerts when new mobile coupons become available. The app enables easy Improv Asylum access on your phone.
How can I check the status of my Improv Asylum order and delivery?
You can check the up-to-the-minute status of your Improv Asylum order and shipping details by using the online Order Tracking tool under your account. Enter your order ID if you don't have an account. The mobile app also provides status under My Orders for convenience on the go. Updates like Order Received, Shipping Soon, Out for Delivery, and Delivered will be displayed along with carrier information. Delivery date estimates are also provided throughout the shipping process.
Can I get a refund if Improv Asylum lowers the price after I purchase?
Improv Asylum does not offer automatic refunds if an item's price is lowered after you purchase it. However, you can contact their customer service team after your purchase and request a price adjustment refund. If the price drop occurs shortly after your purchase and your item is still within the return period, Improv Asylum will most likely agree a refund for the difference. Make sure to check their official price adjustment policy online or with a service agent for specific terms.
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