What are the best ways to get free shipping when shopping at Glowcity?
One of the easiest ways is to purchase on days Glowcity offers sitewater free shipping like Cyber Monday and Free Shipping Day, where no order minimum is required. Just avoiding expedited shipping can allow you to meet the minimums for free standard delivery too. Joining their loyalty program helps unleash free shipping at lower order values. You may also find online Coupon and Promo Code for free shipping to use at checkout year-round. Picking up at the store allows you to skip shipping costs entirely if that's an option near you.
Does Glowcity price match competitors if I find a lower price?
While Glowcity will price match some competitors' lower prices, they do have a number of exclusions and restrictions. Price matching is limited to select major competitor retailers and applies only to identical in-stock merchandise. Clearance, liquidated, bundled, or marketplace items do not qualify. To request a price match, you need to contact Glowcity directly and provide proof of the competitor's pricing before purchasing. Review their latest price match policy details and terms on the Glowcity website.
How long does Glowcity take to deliver orders?
Glowcity provides speedy and reliable shipping timelines. Delivery speeds can differ greatly depending on the item, the shipping method, the vendor's fulfillment process, and most importantly, the customer's location. For more precise delivery estimates, we would recommend connecting Glowcity directly and offering them with your order details and shipping destination. This will allow them to check the most up-to-date timeframes for your specific situation.
How can I check the status of my Glowcity order and delivery?
You can check your Glowcity order and delivery status in real time through your online account under Order History or the mobile app in My Orders. Enter your order ID if you don't have an account for Guest Order Tracking. Status like Payment Complete, Shipping Soon, Out for Delivery, and Delivered will display along with the carrier name. Estimated delivery time are also visible so you know when your order will arrive.
Can I get a refund if Glowcity lowers the price after I purchase?
Glowcity cannot guarantee refunds if the price drops on an item you already purchased. However, you can ask their customer service team to refund the difference if the price drop occurs shortly after purchase. Make sure to check Glowcity's current price adjustment policy within their allowable time period to understand if you're eligible for the refund before submitting a request. Overall, approval is on a case-by-case basis.
Verified
