What is Genius Games's return policy?
Genius Games offers a simple return approach with free returns to make the exercise quick and convenient. Most non-final sale items can be returned within 7 days of purchase, either by mail or at a store location. To start a return, pack the item securely and include the provided return form or label. Once received, refunds are issued to the original payment method. Exchanges for a different size or color can be processed at the same time for an even faster replacement. Just be aware that customized, personalized, or final sale items cannot be returned.
How long does Genius Games take to deliver orders?
As a large and diverse country, delivery times within India can range quite a bit. Tightly populated urban areas typically receive faster delivery than rural or remote areas. The specific product ordered also affects speed - tiny items may ship faster than large, bulky ones. A rough estimate of standard delivery would take 1-2 weeks from purchase date to delivery. Expedited shipping or ordering readily accessible in-stock items can shorten this window. I'd suggest connecting with Genius Games's customer service to get a more exact delivery estimate based on your specific order and delivery location.
What payment methods does Genius Games accept?
Genius Games accepts all major credit and debit cards from providers like Visa, Mastercard, American Express, and Discover. They also accept PayPal, Apple Pay, and Google Pay for seamless digital payments. In-store purchases can be made via contactless payment options on compatible mobile devices. Genius Games also allows shoppers to pay by gift card, either physical or eGift cards. Other payment methods may be available depending on your location, like Affirm monthly financing plans. Make sure your billing address matches the card used.
Is there a Genius Games mobile app or an exclusive mobile Coupon?
Yes, Genius Games does offer an iOS and Android mobile app that makes it easy to shop, manage your account, and more right from your phone. The app also provides exclusive mobile Coupon and daily deals that you won't find anywhere else. Enable push notifications in the app to receive alerts whenever new mobile Coupon and Promo Code become available. The app allows convenient access to Genius Games shopping and account features on the go.
How can I check the status of my Genius Games order and delivery?
Genius Games offers easy ways to track your order status whether shopping on desktop or mobile. Log into your account online and go to Order History - you'll see real-time status like Processing, Shipped, and Delivered. If you ordered as a guest, use the order ID at Guest Order Tracking. On mobile, find My Orders under the app menu. Delivery details like carrier information and ETAs are provided in all views for a transparent experience.
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