Does Duotrope.com price match competitors if I find a lower price?
Duotrope.com does offer price matching if you find an identical product available from a qualifying competitor at a lower price. To request a price match, you may contact Duotrope.com customer service online or by phone and provide proof of the competitor's pricing. Keep in mind exclusions like clearance items, bundled offers, out-of-stock merchandise, and marketplace sellers. Price matching is at the discretion of Duotrope.com representatives. It's a good idea to check their latest price match policy guidelines on the website before submitting a request.
What is Duotrope.com's return policy?
Duotrope.com allows returns or exchanges on most items within 15 days by mail or at a store. Carefully pack the return with the provided label or form. Refunds will be issued to the original payment once the return is received; exchanges can be processed at the same time. Final sale, personalized, or customized items are ineligible for returns. Double check your receipt, as some items have shorter return windows. Duotrope.com aims to make returns seamless when possible.
How long does Duotrope.com take to deliver orders?
Duotrope.com provides fast and reliable shipping timelines. Delivery speeds can vary greatly depending on the item, the shipping method, the vendor's fulfillment process, and most importantly, the customer's location. For more precise delivery estimates, we would recommend asking Duotrope.com directly and offering them with your order details and shipping destination. This will allow them to check the most up-to-date timeframes for your specific situation.
What payment methods does Duotrope.com accept?
Customers can pay for Duotrope.com purchases online using all major debit and credit cards, including Visa, Mastercard, American Express and Discover. Digital wallet services like Apple Pay and Google Pay are accepted both online and in-store. For added convenience, Duotrope.com also allows shoppers to pay by PayPal online. In-store purchases can be made by contactless pay options on mobile devices. Accepted payment types may vary by location - check with your local store.
Can I get a refund if Duotrope.com lowers the price after I purchase?
Duotrope.com does not offer automatic refunds if an item's price is lowered after you purchase it. However, you can contact their customer service team after your purchase and request a price adjustment refund. If the price drop occurs shortly after your purchase and your item is still within the return period, Duotrope.com will most likely agree a refund for the difference. Make sure to check their official price adjustment policy online or with a service agent for specific terms.
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