What is Double Down Interactive's return policy?
At Double Down Interactive, most products can be returned or exchanged within 10 days of the shopping date for a full refund by mail or at a store location. Properly pack the return with the included return form or prepaid label. Once received, refunds are processed back to the original payment method - exchanges are gladly processed simultaneously for convenience. Exceptions are final sale, Coupon or customized merchandise, which cannot be returned. Just check your receipt to confirm return eligibility.
Does Double Down Interactive have a loyalty program for earning rewards?
Yes, Double Down Interactive does have a loyalty rewards program that gives members points for purchases that exchange into coupons and gift cards. To participate, you need to enroll in the free program on their website or mobile app. Points are earned on eligible purchases and can be redeemed for discounts later. Be sure to read the program terms, as points expire after a specified time period with no account activity. It's a worthwhile way to save more over time.
Is there a Double Down Interactive mobile app or an exclusive mobile Coupon?
Double Down Interactive does have a free mobile app for iPhone and Android devices that lets you easily shop and manage your account on the go. The app provides exclusive daily mobile Coupon and Discount Code you won't find on the website. Turn on push notifications to be alerted about new mobile Coupon if they're released. The app makes shopping on Double Down Interactive convenient anytime.
How can I check the status of my Double Down Interactive order and delivery?
Double Down Interactive makes it convenient to track the status of your orders with online account tools and apps. For online purchases, you can log into your Double Down Interactive account and view real-time order status and delivery updates under Order History. On the mobile app, check My Orders. If you don't have accounts, use the order ID at Guest Order Tracking. You'll see status like Processing, Shipped, Out for Delivery, etc. Delivery details like carrier information are also provided.
Can I get a refund if Double Down Interactive lowers the price after I purchase?
Double Down Interactive does not automatically issue refunds if an item's price becomes lower after your purchase. But you can contact their customer service team to request a price adjustment refund within the allowable time period, typically 14-30 days from purchase. Check Double Down Interactive's current price adjustment policy online or with an agent beforehand to understand eligibility and timeframe requirements before seeking a refund for a lower price difference.
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