Does Desavo offer free or discounted shipping?
On orders that meet the minimum purchase requirement, Desavo ships for free using standard delivery times. This amount varies by country. If the minimum for free shipping isn't met, they offer discounted flat rates. Joining their loyalty program can help qualify for free shipping more often. Limited time sitewide free shipping promotions with no minimums also occur, usually around peak holidays. But expedited shipping does come with a fee. One perk is that Desavo provides free return shipping, so exchanging items is very easy.
Does Desavo price match competitors if I find a lower price?
Desavo will price match select competitors' offers if you find the identical product advertised at a lower price elsewhere. To request a price match, contact their customer service team before completing your purchase and provide proof of the competitor's lower pricing. Keep in mind that Desavo excludes clearance, liquidated, bundled, or out-of-stock items from price matching. There are also restrictions on which competitor retailers they'll match. Review their latest price match policy terms on Desavo's website for full details.
What is Desavo's return policy?
At Desavo, most regular priced goods can be returned or exchanged within 30 days of purchase by mail or in stores for a full refund. Follow the instructions on the packing slip to return eligible items. Once received, refunds are processed back to the original payment method. Exchanges are gladly handled concurrently for convenience. Exceptions are customized and final sale (items,products,goods)) - always check your receipt. Returns are designed to be simple and hassle-free.
Is there a Desavo mobile app or an exclusive mobile Coupon?
There is a Desavo shopping app available that offers useful account management features. The app also provides exclusive mobile Coupon and special Promo Code you can't get on the website. Make sure to enable push notifications to receive alerts when new mobile coupons become available. The app enables easy Desavo access on your phone.
How can I check the status of my Desavo order and delivery?
Desavo offers convenient order tracking online and on their mobile app. Log into your account and select Order History, or use Guest Order Tracking by ID. The app lets you track your orders via My Orders. You'll see real-time status updates like Processing, Shipped, Out for Delivery along with carrier details. Delivery ETAs are also provided, so you know when your order will arrive at each step.
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