Does Charlotte's Web Hemp offer free or discounted shipping?
On orders that meet the minimum purchase requirement, Charlotte's Web Hemp ships for free using standard delivery times. This number varies by country. If the minimum for free shipping isn't met, they offer discounted flat rates. Joining their loyalty program can help qualify for free shipping more often. Limited time sitewide free shipping promotions with no minimums also occur, usually around peak holidays. But expedited shipping does come with a fee. One perk is that Charlotte's Web Hemp provides free return shipping, so exchanging items is very simple.
What is Charlotte's Web Hemp's return policy?
At Charlotte's Web Hemp, most regular priced goods can be returned or exchanged within 30 days of purchase by mail or in stores for a full refund. Follow the instructions on the packing slip to return eligible items. Once received, refunds are processed back to the original payment method. Exchanges are gladly handled concurrently for convenience. Exceptions are customized and final sale (items,products,goods)) - always check your receipt. Returns are designed to be simple and hassle-free.
Does Charlotte's Web Hemp offer weekend or holiday Coupon and Promo Code?
In addition to general sales, Charlotte's Web Hemp offers holiday and weekend-specific promotional discounts around peak shopping days. Major sitewide sales happen frequently around Christmas, Back-to-School, Black Friday and Cyber Monday. Category-based Coupon also apply automatically for relevant holidays. Sign up for their emails to receive advance notice about upcoming holiday and weekend savings opportunities.
How can I check the status of my Charlotte's Web Hemp order and delivery?
You can check your Charlotte's Web Hemp order and delivery status in real time through your online account under Order History or the mobile app in My Orders. Enter your order ID if you don't have an account for Guest Order Tracking. Status like Payment Complete, Shipping Soon, Out for Delivery, and Delivered will show along with the carrier name. Estimated delivery dates are also visible so you know when your order will arrive.
Who can I contact for help for Charlotte's Web Hemp orders, Coupon, or returns?
For any queries or issues with Charlotte's Web Hemp orders, Coupon, or returns, you can contact their helpful consumer service team. Phone support is possible at work time and chat support can be accessed directly through Charlotte's Web Hemp's website. You can also open a support ticket or read the FAQ and Help Center for response to many common issues. Most of the time, customer service is available 24/7, with some holidays exceptions.
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