When does Cool Glow have big sales during the year?
The best chance to buy Cool Glow sales are around big holidays like Black Friday, Cyber Monday, Christmas, and the winter holidays - think 50-70% off sitewide or more. They also offer deep discounts in summer around back-to-school season. End-of-season clearance sales after winter and summer are another opportunity for major savings up to 20% off out-of-season items. Checking their website and signing up for emails will let you know as soon as their biggest sales start.
How do I use a Cool Glow Coupon or Promo Code at checkout?
To redeem a Coupon online, first add your desired items to your cart. At checkout you'll see a box labeled "Promo Code", "Discount Code ", or similar - enter your code here and click "Apply." For in-store use, you can either provide the code verbally or scan a printed barcode when the cashier prompts you. Either way, the register will apply your savings automatically once you finish ringing up. Just make sure you meet any purchase minimums and don't apply several Coupon unless permitted.
What payment methods does Cool Glow accept?
At Cool Glow, customers can pay online using major credit cards, debit cards, PayPal, and digital wallets like Apple Pay and Google Pay. In-store payments are accepted via contactless methods from mobile devices, credit cards, and gift cards. Payment types can vary internationally - some countries process bank transfers or cash on delivery. Be sure your billing address matches the card used for smoother processing.
Can I get a refund if Cool Glow lowers the price after I purchase?
Cool Glow does not automatically issue refunds if an item's price becomes lower after your purchase. But you can contact their customer service team to request a price adjustment refund within the allowable time period, usually 14-30 days from purchase. Check Cool Glow's current price adjustment policy online or with an agent beforehand to understand eligibility and timeframe requirements before seeking a refund for a lower price difference.
Who can I contact for help for Cool Glow orders, Coupon, or returns?
If you need any help with an existing Cool Glow order, using a Coupon, making a return, or have general questions, your best direction is their customer service team. Agents can be reached by calling or using the website's live chat feature during extended hours daily. Cool Glow's online Help Center also offers self-service support.
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