How do I use a CitizenM Coupon or Promo Code at checkout?
When shopping online, add everything you want to purchase to your cart, then proceed to checkout. Look for the text box labeled "Coupon " or "Promo Code " and type or paste in your coupon code. Verify the purchase meets any requirements, then click "Apply." For printable coupons, take the printed page with barcode to any CitizenM store and the cashier will scan it during checkout to add the savings.
What is CitizenM's return policy?
CitizenM allows returns or exchanges on most items within 15 days by mail or at a store. Properly pack the return with the provided label or form. Refunds will be issued to the original payment once the return is accepted; exchanges can be processed at the same time. Final sale, personalized, or customized items are ineligible for returns. Double check your receipt, as some items have shorter return windows. CitizenM aims to make returns seamless when possible.
Are there any tricks to save even more besides CitizenM Coupon?
Make sure to combine Coupon with any available sales or promotions for bigger total savings. Joining CitizenM's free rewards program provides points towards future discounts. Selecting free in-store pickup can decrease shipping costs on online orders. Pay with a CitizenM credit card that gives cashback. Request price matching if you find the item low-price elsewhere. Layering offers from different sources works great.
How long does CitizenM take to deliver orders?
There are many elements that factor into delivery times within India - where the package is shipping from, the delivery location, the size and type of product, shipping carrier applied, and more. Without all the order specifics, it's hard to give an accurate estimate. Our recommendation is to contact CitizenM's support team with your intended shipping address and order details. Their customer service should be able to look at their warehouse locations, inventory levels, shipping options and give you the most precise timeframe based on your specific purchase. Typically, delivery times can vary from a few days for expedited service in major cities to 1-2 weeks for standard ground shipping in remote areas. Contact CitizenM directly and check your tracking number for updates and exact times.
Who can I contact for help for CitizenM orders, Coupon, or returns?
For questions about CitizenM orders, Coupon, returns, or any assistance needed, you can easily contact their 24/7 customer service department or via live chat through their website and app. You'll be able to speak to a knowledgeable agent daily, excepting major holidays. Their Help Center also provides useful self-help suggestions.
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