Does Chewy offer free or discounted shipping?
On orders that meet the minimum purchase requirement, Chewy ships for free using standard delivery times. This amount varies by country. If the minimum for free shipping isn't met, they offer discounted flat rates. Joining their loyalty program can help qualify for free shipping more often. Limited time sitewide free shipping promotions with no minimums also occur, usually around peak holidays. But expedited shipping does come with a fee. One perk is that Chewy provides free return shipping, so exchanging items is very simple.
What are the best ways to get free shipping when shopping at Chewy?
One of the simplest ways is to buy on days Chewy offers sitewater free shipping like Cyber Monday and Free Shipping Day, where no order minimum is asked. Just avoiding expedited shipping can allow you to meet the minimums for free standard delivery too. Joining their loyalty program helps open free shipping at lower order values. You may also find online Coupon and Promo Code for free shipping to use at checkout year-round. Picking up at the store allows you to skip shipping costs entirely if that's an option near you.
What is Chewy's return policy?
Chewy provides a 30 day return window for most products from the original date of purchase, either by mail or at a store. To come back an item, pack it securely and make sure to include the provided return form or label. Upon getting your return, Chewy will process refunds back to the first payment method within 2 weeks. Exchanges for another size, color, or product are gladly accommodated at the same time. Just take note, customized or personalized products cannot be returned or exchanged. Final sale items are also ineligible.
Does Chewy have a loyalty program for earning rewards?
Yes, Chewy does have a loyalty rewards program that gives members points for purchases that exchange into coupons and gift cards. To participate, you need to enroll in the free program on their website or mobile app. Points are earned on eligible purchases and can be redeemed for discounts later. Be sure to read the program terms, as points expire after a specified time period with no account activity. It's a worthwhile way to save more over time.
What payment methods does Chewy accept?
Customers can pay for Chewy purchases online using all major debit and credit cards, including Visa, Mastercard, American Express and Discover. Digital wallet services like Apple Pay and Google Pay are accepted both online and in-store. For added convenience, Chewy also allows shoppers to pay by PayPal online. In-store purchases can be made by contactless pay options on mobile devices. Accepted payment types may vary by location - check with your local store.
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