Does Celio offer free or discounted shipping?
On orders that meet the minimum purchase requirement, Celio ships for free using standard delivery times. This number varies by country. If the minimum for free shipping isn't met, they offer discounted flat rates. Joining their membership can help qualify for free shipping more often. Limited time sitewide free shipping promotions with no minimums also occur, usually around peak holidays. But expedited shipping does come with a fee. One perk is that Celio provides free return shipping, so exchanging items is very simple.
How do I use a Celio Coupon or Promo Code at checkout?
When shopping online, add everything you want to purchase to your cart, then proceed to checkout. Look for the text box labeled "Coupon " or "Promo Code " and type or paste in your coupon code. Verify the purchase meets any requirements, then click "Apply." For printable coupons, take the printed page with barcode to any Celio store and the cashier will scan it during checkout to add the savings.
Does Celio price match competitors if I find a lower price?
Celio does offer price matching if you find an identical product available from a qualifying competitor at a lower price. To request a price match, you may contact Celio customer service online or by phone and provide proof of the competitor's pricing. Keep in mind exclusions like clearance items, bundled offers, out-of-stock merchandise, and marketplace sellers. Price matching is at the discretion of Celio representatives. It's a good idea to check their latest price match policy guidelines on the website before submitting a request.
What payment methods does Celio accept?
Celio accepts all major credit cards from providers like Visa, Mastercard, Discover and American Express for seamless online and in-store purchasing. For faster checkout, they offer Apple Pay, Google Pay, and PayPal online. In-store contactless payment works on compatible mobile devices. They also allow shoppers to pay with physical gift cards or eGift cards. Some international locations may accept localized payment methods.
How can I check the status of my Celio order and delivery?
You can check your Celio order and delivery status in real time through your online account under Order History or the mobile app in My Orders. Enter your order ID if you don't have an account for Guest Order Tracking. Status like Payment Complete, Shipping Soon, Out for Delivery, and Delivered will show along with the carrier name. Estimated delivery time are also visible so you know when your order will arrive.
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