Does CC Skye offer free or discounted shipping?
On orders that meet the minimum purchase requirement, CC Skye ships for free using standard delivery times. This number varies by country. If the minimum for free shipping isn't met, they offer discounted flat rates. Joining their loyalty program can help qualify for free shipping more often. Limited time sitewide free shipping promotions with no minimums also occur, usually around peak holidays. But expedited shipping does come with a fee. One perk is that CC Skye provides free return shipping, so exchanging items is very convenient.
How do I use a CC Skye Coupon or Promo Code at checkout?
When shopping online, add everything you want to purchase to your cart, then proceed to checkout. Look for the text box labeled "Coupon " or "Promo Code " and type or paste in your coupon code. Verify the purchase meets any requirements, then click "Apply." For printable coupons, take the printed page with barcode to any CC Skye store and the cashier will scan it during checkout to add the savings.
What is CC Skye's return policy?
CC Skye provides a 30 day return window for most products from the original date of purchase, either by mail or at a store. To come back an item, pack it securely and make sure to include the provided return form or label. Upon collecting your return, CC Skye will process refunds back to the primary payment method within 2 weeks. Exchanges for another size, color, or product are gladly accommodated at the same time. Just take note, customized or personalized products cannot be returned or exchanged. Final sale items are also ineligible.
How can I check the status of my CC Skye order and delivery?
CC Skye offers convenient order tracking online and on their mobile app. Log into your account and select Order History, or use Guest Order Tracking by ID. The app lets you track your orders via My Orders. You'll see real-time status updates like Processing, Shipped, Out for Delivery along with carrier details. Delivery ETAs are also checkable, so you know when your order will arrive at each step.
Can I get a refund if CC Skye lowers the price after I purchase?
CC Skye cannot guarantee refunds if the price drops on an item you already purchased. However, you can ask their customer service team to refund the difference if the price drop occurs shortly after purchase. Make sure to check CC Skye's current price adjustment policy within their allowable time period to understand if you're eligible for the refund before submitting a request. Overall, approval is on a case-by-case basis.
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