When does Candy Direct have big sales during the year?
Candy Direct's biggest sales are often tied to major holidays and occasions. For example, they always have massive sitewide Coupon for Black Friday and Cyber Monday weekend. They also offer great savings during the back-to-school season in late summer. Deep discounts also happen around Christmas and the winter holidays. Candy Direct runs clearance sales at the end of each season too - so look out for winter and summer clearance for the steepest Promo Code. Signing up for their email list will provide sale notification too.
What is Candy Direct's return policy?
Candy Direct provides a 30 day return window for most products from the original date of purchase, either by mail or at a store. To return an item, pack it securely and make sure to include the provided return form or label. Upon receiving your return, Candy Direct will process refunds back to the first payment method within 2 weeks. Exchanges for another size, color, or product are gladly accommodated at the same time. Just take note, customized or personalized products cannot be returned or exchanged. Final sale items are also ineligible.
Does Candy Direct have a loyalty program for earning rewards?
Candy Direct has a free loyalty program where members earn rewards points that translate into gift cards, Coupon, and other exclusive perks. Signing up is free online or through their app. You'll earn points every time you make a qualified order at Candy Direct. Points can then be redeemed for future discounts or complimentary items. Make sure to read the full rewards program terms on their website, as points expire after a certain time period of account inactivity.
How long does Candy Direct take to deliver orders?
There are many variables that factor into delivery times within India - where the package is sending from, the delivery destination, the size and type of product, shipping carrier used, and more. Without all the order details, it's hard to give an accurate estimate. Our advice is to contact Candy Direct's support team with your intended shipping address and order details. Their customer service should be able to look at their warehouse locations, inventory levels, shipping options and give you the most precise timeframe based on your specific purchase. Usually, delivery times can range from a few days for expedited service in major cities to 1-2 weeks for standard ground shipping in remote areas. Contact Candy Direct directly and check your tracking number for updates and exact times.
Can I get a refund if Candy Direct lowers the price after I purchase?
Candy Direct does not automatically issue refunds if an item's price becomes lower after your purchase. But you can contact their customer service team to request a price adjustment refund within the allowable time period, typically 14-30 days from purchase. Ensure Candy Direct's current price adjustment policy online or with an agent beforehand to understand eligibility and timeframe requirements before seeking a refund for a lower price difference.
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