How do I use a Bokksu Coupon or Promo Code at checkout?
To use a Bokksu Coupon online, add your items to your cart first. When you proceed to checkout, look for the Promo Code text box usually near your order total or payment information. Copy and paste or type in your code and click "Apply." Make sure your order meets any purchase minimums and you haven't already redeemed another Promo Code. For printable Coupon, print out the Discount Code and bring it to any Bokksu store. The cashier will scan the barcode at the register to apply the savings to your in-store purchase.
What is Bokksu's return policy?
Bokksu allows returns or exchanges on most items within 15 days by mail or at a store. Properly pack the return with the provided label or form. Refunds will be issued to the original payment once the return is received; exchanges can be processed at the same time. Final sale, personalized, or customized items are ineligible for returns. Double check your receipt, as some items have shorter return windows. Bokksu aims to make returns seamless when possible.
Is there a Bokksu mobile app or an exclusive mobile Coupon?
There is a Bokksu shopping app available that offers useful account management features. The app also provides exclusive mobile Coupon and special Promo Code you can't get on the website. Make sure to enable push notifications to receive alerts when new mobile coupons become available. The app enables easy Bokksu access on your phone.
Can I get a refund if Bokksu lowers the price after I purchase?
Bokksu does not automatically issue refunds if an item's price becomes lower after your purchase. But you can contact their customer service team to request a price adjustment refund within the allowable time period, generally 14-30 days from purchase. Check Bokksu's current price adjustment policy online or with an agent beforehand to understand eligibility and timeframe requirements before seeking a refund for a lower price difference.
Who can I contact for help for Bokksu orders, Coupon, or returns?
If you need any help with an existing Bokksu order, using a Coupon, making a return, or have general questions, your best resource is their customer service team. Agents can be reached by calling or using the website's live chat feature during extended hours daily. Bokksu's online Help Center also offers self-service assistance.
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